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| Although every assignment is different, requiring an individual solution, we use the following overall approach to ensure full client satisfaction: |
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Stage 1: Understand the background to the situation and the detailed requirements |
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Stage 2: Agree the terms of reference, clearly defining the consulting and client resources required, the review points and targets, and the expected results and benefits |
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Stage 3: Work with the client on the agreed programme of work, ensuring that the objectives are met, the benefits achieved and results implemented |
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Stage 4: Monitor the results following implementation to ensure that the benefits are sustained. |
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